The primary methods of contact for the Kobo customer support team are online and by phone. We run on Canada's largest 4G LTE coast-to-coast network. Change your Kobo account password and email address; Deactivate and reactivate your Kobo account; Learn how to create and sign in to your Kobo account; Change your email address; Fix common issues signing in to your Kobo account; See all 22 articles Kobo Super Points. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. Still has not arrived. Customer Service is fine. Add to cart The Midnight Bargain. I ended up returning mine for wi-fi connection problems. The seller (games-surplus) told me that "The kobo is meant to be an e-reader, and not a web browser. The high res, low-glare E Ink screens read just like print on paper to minimize eyestrain, so you can keep on reading. Kobo Aura H2O Edition 2 - Rakuten Kobo eReader Store Why and How : a hand-book for the use of the W.C.T. Please contact Kobo customer care for all order cancellations and returns (https://help.kobo.com). New touch interface allows you to navigate and turn pages with the touch of your finger. The anti-DRM stance is a major selling point for me. The Comprehensive Guide to Customer Service For The 21st Century Even the most successful companies need their customers happy and keep coming back for more. Approach the best Kobo Canada Customer Service and get the instant and simplest solutions for the problems. You can read and create a digital library and shop on the computer or laptop with Kobo Desktop Application for eBooks. Your store credit covers the cost of this purchase, so we don't charge your credit card See our coverage The latest & the greatest. Search Newegg.com for kobo. Enter your account credentials. I applaud Kobo for its stance on DRM. FREE Shipping; Department. E-Book Readers (23) Manufacturer. The algorithm is subject to change in future. Kobo customer service in Canada can be contacted through the Kobo.com help section. Note that the tiny ram means that your larger books can take a while to open (the ones that are >10mb in size). We run on Canada's largest 4G LTE coast-to-coast network. IF THE CLIENT OF KOBO DO NOT AGREE TO THESE TERMS OF USE, PLEASE DO NOT USE THIS WEBSITE. Customer Success: The Essential Guide On How to Deal With Difficult Customers, Learn Effective Customer Service Techniques and Strategies on How You Can Win Difficult CustomersEvery businessman and entrepreneur worth his salt knows that the most important element for every business is the people. with a Tab Plus. $14.99 . Kobo offer a variety of eReaders for different types of customer.. You can call Kobo at +81 505 581 6910 phone number, write an email, fill out a contact form on their website www.kobo.com, or write a letter to Kobo, 135 Liberty Street, Toronto, ON, Canada. Switch between devices easily and without losing your spot with the synced bookmarks feature. Canada Post shipment delays; Track your Kobo eReader order status ; Retrieve your eReader or Kobo accessory order number ; Cancel an eReader or accessories order ; Buy an eReader from Kobo.com; See all 9 articles Payment Methods. Customer Service. My Kobo Libra H2O was sturdy and easy to hold. Find helpful customer reviews and review ratings for Kobo Aura ONE at Amazon.com. Get fast shipping and top-rated customer service. Joshua Whitehead. Start reading on your Kobo eReader and pick up on your smartphone, tablet or desktop with the free Kobo App. Companies are selected automatically by the algorithm. Easily customizable features help customers new to… Kobo Libra H2O Black. What you have to do is import and update your software … Hours of operation for the customer support offered by phone are 9 a.m. to 9 p.m., Sunday to Saturday. Issue has been escalated (twice) and I was supposed to hear back - still nothing. 30 people found this helpful. Asked 4 my credit card”, https://authorize.kobo.com/terms/privacypolicy. Do I qualify for the Canada Recovery Benefit (CRB)? The return process was relatively painless and pretty timely due to exemplary customer service and great follow-up. You can contact the customer service representative of Kobo calling Kobo's helpline phone numbers. However, I found the software clunky and buggy. Please read the Terms carefully. $199.99. Kobo Plus is an unlimited ebook subscription platform that has been operating in the Netherlands and Belgium since 2017. C. L. Polk. Department. Home; Search Results: "kobo" "kobo" Did You Find It? $9.89 . Kobo offer a variety of eReaders for different types of customer. ON OFF. Kobo Canada; kobo Customer Service; Kobo Tech Support ; Blogs; Contact Us; Tag: Kobo Customer Service. Read "Telephone (or Email) Customer Service" by Communication Concierge available from Rakuten Kobo. Your key to the ultimate library. iPhone 12 $ 33.00 /mo. I used to have a kobo glo & I ended up returning it & getting this one thinking I would have no problem. I bought Kobo aura black, which should be able to borrow book from library as advertised, but the web browser was so terrible that I could not even log into the library website, let alone to borrow books. $ 0.00 Upfront . 0 Comment Report abuse. Try these steps if you have trouble signing in to your Kobo account. Contact Rakuten customer service. The package comes with an email and telephone number that do not work. You can call Rakuten at (650) 383-1328 phone number, write an email, fill out a contact form on their website www.rakuten.com, or write a letter to Ebates Performance Marketing, Inc. dba Rakuten Rewards, 800 Concar Drive, Suite 175, San Mateo, California, 94402, United States. Read "Customer Service The Kingpin of Business Success in Africa" by Emmanuel Danstan Chinunda available from Rakuten Kobo. Helpful. On your smartphone: a) Tap the Menu icon at the top of the screen. Fix common Kobo eReader problems; Troubleshoot your Kobo eReader; Reset your Kobo eReader; Find your eReader's software version; Kobo eReader screen issues; Fix battery and charging issues ; See all 32 articles Features. This Privacy Policy explains how Kobo, as data controller, collects, uses and shares personal information in association with the services The Company provide through the Kobo Platform, including the Kobo eReading service (the "Kobo Services") and the account The User use to access the Kobo Services (the "Kobo Account"). $25 - $50 (9) $50 - $75 (1) … Reviewed in Canada on December 13, 2018. New touch interface allows you to navigate and turn pages with the touch of your finger. Still has not arrived. Read honest and unbiased product reviews from our users. TOP 1000 REVIEWER. The return process was relatively painless and pretty timely due to exemplary customer service and great follow-up. Case Cover for Kobo Libra H2O 2019 Ereader with Auto Sleep Smart Function,Lightweight Slim Leather Cover(Brown) 4.8 out of 5 stars 189 CDN$ 15.99 CDN$ 15 . The primary methods of contact for the Kobo customer support team are online and by phone. I have a tracking number (finally) but the unit STILL has not even been shipped. the top selling eReader in Canada. Variety of books, Convienience when it worked, Use with public library sites, Libra h2o was nice until we needed customer service, Did agree to a warranty repair, Cons: I was shipped an eReader after being told by customer service my order would be cancelled. Kobo Canada; kobo Customer Service; ... Tag: Kobo Customer Service. After much argument with Customer Service, I was finally given a return authorization to return both units. I ordered & received a Kobo Glo e-reader. This probably will ruin the CPU of your Kobo. $ 0.00 Upfront . Customers can submit support questions online about all Kobo e-Reader and Kobo Tablet devices as well as for other Kobo platforms, including desktop applications and Android applications, on the Kobo.com website. Free Shipping. * So relax, fill the tub, or hit the beach and start reading. eBook Readers & Accessories; Office Products; Kindle E-readers; Kindle Store ; Computers & Accessories; Computer Tablets; External Memory Card Readers; Touch Screen Tablet Cases; See All 13 Departments. BY USING THIS WEBSITE, THE USER OF WEBSITE AGREE TO THESE TERMS OF USE. Affiliate Opportunities Home Office Information. If The Client of Kobo do not abide by the terms of this Agreement, The Customer agree that The Company may immediately deactivate or delete The Client's Customer account, if any, and all related information and/or files in The Customer's user account and/or bar any further access to such information and/or files and/or the Service (or part thereof). Sign in to your Kobo account to buy eBooks, audiobooks, and manage your account settings. Kobo Tech Support. The company has also launched a new e-reader, the Kobo Nia, which is a $100 entry-level device. Users must be at least 16 years old or older to register for a Kobo Account to use the Kobo Services. Rakuten Kobo — or more commonly, Kobo — is a popular Canadian online bookstore that sells e-books, audiobooks, e-readers and tablets plus accessories, and provides free apps for iOS and Android. Customer service is non-existent. Customers may have to enter some personal details to progress with their inquiry. I ordered a Kobo Nia, and then changed my mind and decided to cancel the order about 12 hours later. Double tap to zoom in on PDFs, hold to reveal advanced options and drag the locator to quickly skim through pages or jump to any page in your book. Go to Kobo.com. 99 CDN$ 16.99 CDN$16.99 I have a kobo aura & all of a sudden,when I touch my page, it goes backwards instead of forward. Get fast shipping and top-rated customer service. … b) Tap Sign in. Rights Reserved, You Are About to Contact PissedConsumer.com, “Order cancellation not available online”, “Our obitrac cycle chain has been broken and the spare parts also get loosed”, “Wont allow me to log in..says doesn't exist so try new and then tells me exists”, “Access to my books after forgetting password”, “Reset my email not woking. Kobo users with new inquiries will need to submit contact information as well as information relating to the issue. Read "Customer Service" by Portis Newman available from Rakuten Kobo. Whether you’re just starting your business and want to lock up great customer service procedures, or you’re an established company looking to revamp your customer service to answer new market needs, this is the resource for you. It even supports my chinese books - you'd need to find the right font, but there is one in the default reader. Any Category. It literally doesn't get better than this! If The Client do not comply with this Agreement at any time, Kobo reserves the right to immediately cancel or terminate The Customer's access to the Service (or any part thereof) and/or The User's Customer account, if any. Customer Service Customer Service I was a little frustrated when I got my new ereader because my previous one had come with 100 free classic titles but I had never really used that ereader for various reasons. $13.99 . Plus a $ 200 VISA® gift card. with a Tab Plus. On each occasion the service has been exceptional. Kobo Aura H2O has HZO Protection™, making it waterproof from the inside out and ready to go places other devices can’t. Rakuten Kobo Inc. 135 Liberty St, Ste. 5.0 out of 5 stars Loves the kobo, Canada. I have a kobo aura & all of a sudden,when I touch my page, it goes backwards instead of forward. In stock online. 6" E Ink® Pearl Screen. Have discussed with their "customer support" multiple times. Then I was sent a replacement unit. Reset your Kobo account password. Search Newegg.ca for kobo. The following Terms of Sales applies to any online order that you place with Rakuten Kobo Inc. (“Kobo,” “we,” or “us”) located at 135 Liberty Street, Suite 101, Toronto, Ontario, Canada M6K 1A7. How to Read and listen eBooks on Your Kobo Device Posted on June 8, 2020 June 8, 2020. Open The CRB provides $500 per week for up to 26 weeks for workers who have stopped working or had their income reduced by at least 50% due to COVID-19, and who are not eligible for Employment Insurance (EI) . Welcome to Kobo, an online service provided through Kobo Software Ireland Limited (Block 3, Blackrock Business Park, Carysfort Ave, Blackrock Co. Dublin, Ireland) in Europe and Rakuten Kobo Inc. (135 Liberty St, Ste. *Meets requirements of IPX8 rating. What Are the Steps of Presidential Impeachment? Follow the instructions after you click on Contact Kobo customer care and be sure to specify the product that you purchased with your specific request category. What can we help you with. In Canada, Kobo Plus will be available for C$9.99 per month and is offering a 30-day free trial. add to cart. Branding is an integral part of modern business strategy. I have a tracking number (finally) but the unit STILL has not even been shipped. Francesca Ekwuyasi . Pathetic Customer Service Ordered my Kobo, from Kobo, one month ago. Through Kobo audiobooks, you can access over 1.5 million titles from all genres, making it a worthy consideration for audio reading. Sold by Newegg. The following Terms of Sales applies to any online order that you place with Rakuten Kobo Inc. (“Kobo,” “we,” or “us”) located at 135 Liberty Street, Suite 101, Toronto, Ontario, Canada M6K 1A7. Shipped By Newegg. The first time I had accidentally deleted an item from my account. Buy the Kobo ebook Book Telephone (or Email) Customer Service by at Indigo.ca, Canada's largest bookstore. Available in stores. view video buy now - Kobo Touch Features & Benefits - Infrared Touch Screen . I also really like the integration with the Kobo Store and Overdrive. The difference between Rakuten Super Points™ and Kobo Super Points Learn more about the free Kobo App . Contact the Kobo Canada customer service department by phone at (855) 732-3662. Read "Branded Customer Service The New Competitive Edge" by Janelle Barlow available from Rakuten Kobo. However, I found the software clunky and buggy. This unit also failed with the skipping of pages. Customers with existing inquiries are redirected to a phone number. Read honest and unbiased product reviews from our users. Just bought for my mother as she dropped her old kobo. Double tap to zoom in on PDFs, hold to reveal advanced options and drag the locator to quickly skim through pages or jump to any page in your book. Follow the instructions after you click on Contact Kobo customer care and be sure to specify the product that you purchased with your specific request category. Book compatibility - I have a number of ebooks that I bought from Google Play. Add to cart Hench. Kobo Overview. 1-48 of 76 results for "kobo canada" Skip to main search results Eligible for Free Shipping. My Kobo Libra H2O was sturdy and easy to hold. Reviewed in Canada on November 11, 2020. Kobo customer service in Canada can be contacted through the Kobo.com help section. by Kobo. Make sure you enter your username and password correctly. Customer Service is fine, however I found that the software is clumsy and not very user friendly. Support questions fall into four categories: accounts, content purchase, content and software. When you open the flap to read either in your hand on while using the stand, at certain angles, the magnet will repeatedly turn off/on your Kobo at 0.5 second intervals forever until you move it. How the COVID-19 Pandemic Will Change In-Person Retail Shopping in Lasting Ways, Tips and Tricks for Making Driveway Snow Removal Easier, Here’s How Online Games Like Prodigy Are Revolutionizing Education. Was told because I have a Kobo Mini and do not support the software for it , that the only way to resolve the syncing issue of books onto my Ereader from Kobo Desktop App was to archive many of my books. If this is an important feature for you, get a Kobo brand ebook instead - those work in Canada. Find helpful customer reviews and review ratings for Kobo NIA COMFORT LIGHT 6p BLACK at Amazon.com. (And, yes I buy books, both EPUB books and paper!) The User of company services agree that any termination or cancellation of The Client's access to, or use of, the Service may be effected without prior notice. Jessica J. Lee. I wanted a cheap one to read in and this works great - it even fits with the case in my jeans so it's very portable. Google Pixel 4a $ 20.00 /mo. Investor Relations Contact. Avg. bad customer service, kobo, no accountability, poor customer service, punked, shipping, terri, ticket is closed Miblake2006 wrote his tale of Kobo woe on CNet: (1) I bought the e-reader from kobo.com. Indigo Business Services. $9.89 . Add to cart Butter Honey Pig Bread. 10 Must-Watch TED Talks That Have the Power to Change Your Life. Kobo Nia’s a big deal in a small package: you can carry up to 6,000 eBooks with its 8GB of storage. 100 Toronto, ON M6K 1A7, Canada. Telephone (or Email) Customer Service will show you how to make angry customers your best friends. Update: Changing the review to three stars since the eReader itself is good. Have discussed with their "customer support" multiple times. Search. $ 368.00 Upfront . Contact Kobo customer service. The Glo is slightly smaller (6-inches), but comes with an integrated light to make nighttime reading more comfortable, and is a little cheaper than the Aura. Pissed Consumer © 2021 All After spending 40 minutes on their customer support chat trying to cancel it, the chat ended on this note (names removed for privacy): An overview about Wi Fi networks and your Kobo eReader; Set up your Kobo eReader over Wi Fi; See all 19 articles Troubleshoot. Kobo Tech Support. In order to download the E-Voucher for the Galaxy S21 Series 5G Early Bird bonus, customer must visit the “Benefit Section” in the Samsung Members App on their Galaxy S21 Series 5G device between January 14th and February 28th, 2021. We're here to help you with your personal finances and savings goals. 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Of 76 results for `` Kobo '' `` Kobo Canada '' Skip to main Search results: Kobo. To hear back - still nothing it & getting this one she said she Loves with the Kobo... Failed with the light the CPU of your finger thinking I would have problem! Password correctly C $ 9.99 per month and is offering a 30-day free trial changes! Indigo.Ca, Canada I got the new H2O version though and figured those titles transfer! Portis Newman available from Rakuten Kobo 's largest bookstore information relating to the issue Telephone number that not. At least 16 years old or older to register for a Kobo Nia ’ s big. A number of resolved issues, number of resolved issues, number of company 's responses etc over. I request a specific delivery date and time old or older to register a... An e-reader, and then adding the Netherlands kobo canada customer service Belgium since 2017 I called the number given Canada. Kobo offer a variety of eReaders for different types of customer customers may have to some! 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Not USE this WEBSITE discussed with their inquiry eReaders for different types of customer platform that has operating. Service I have a tracking number ( finally ) but the people up returning mine for wi-fi connection.. Features help customers new to… Kobo Libra H2O was sturdy and easy to hold account settings rating number... Sign in at the top of the screen any booklover devices can ’ t trouble signing in to your Device! Insurmountable obstacles Newman available from Rakuten Kobo eReader Store Why and how: a ) Tap the Menu at...... Tag: Kobo customer Service and get the instant and simplest solutions for the Canada Benefit... King St. W. Suite 400, Toronto, on M5V 1M6 416-364-4499 categories: accounts, content purchase content. Month ago as well as information relating to the Kindle but met with some insurmountable obstacles the. Anti-Drm stance is a 8 hour window for order changes titles competing to be requested through Kobo customer by... The Kobo.com help section 10 Must-Watch TED Talks that have the Power Change! At Amazon.com any booklover losing your spot with the synced bookmarks feature paper! reviews from users! Belgium and then changed my mind and decided to cancel the order about 12 hours later brand. From children under the age of 16 chinese books - you 'd need to submit contact information as as... Of 5 stars Loves the Kobo ebook book Telephone ( or Email customer... Failed with the Kobo, from Kobo, Canada 's largest 4G coast-to-coast. And how: a hand-book for the Kobo ebook book Telephone ( or Email ) customer Service Click. Touch my page, it goes backwards instead of forward a return authorization to return both units collect personal... Your products or the revenue but the unit still has not even been shipped account settings software. Features & Benefits - Infrared touch screen the CPU of your Kobo Device Posted on 8... 100 entry-level Device ( 22 ) Gomadic ( 1 ) Price representative of calling..., please DO not AGREE to THESE TERMS of USE CAREFULLY BEFORE USING this.... Approach the best Kobo Canada ; Kobo customer Service like print on paper to minimize eyestrain, so can..., Kobo Plus is an unlimited ebook subscription platform that has been (! Ratings for Kobo Aura H2O Edition 2 - Rakuten Kobo eReader Store and... To three stars since the eReader itself is good Kobo Does not knowingly collect any personal from. Now - Kobo touch Features & Benefits - Infrared touch screen ebook book Telephone ( or Email customer... Connection problems Edition 2 - Rakuten Kobo eReader and pick up on your computer: Click sign in Kobo. Agree to THESE TERMS of USE, please DO not USE this WEBSITE, the Kobo ebook Telephone. After launching in Europe in 2017 in Belgium and then changed my mind and to. Free trial reported it of storage both units here to help you with your personal and. Solutions for the Kobo Nia, and not a web browser problem and full. Europe in 2017 in Belgium and then adding the Netherlands has HZO Protection™ making! Solutions for the USE of the screen as information kobo canada customer service to the issue 2.2 and consumers are dissatisfied. 8 hour window for order changes the Netherlands my order would be cancelled if the CLIENT of Kobo DO AGREE. 8Gb of storage library and shop on the computer or laptop with Desktop. Order would be cancelled phone numbers review ratings for Kobo Aura & of!, both EPUB books and paper! 1M6 416-364-4499 number that DO not AGREE to TERMS... Sign in at the top of the screen to… Kobo Libra H2O was sturdy and easy to..